This Privacy Policy describes how DEVLIN LEHI APARTMENTS, LLC, a Utah limited
liability company that operates a hillside apartment community at 1817 E Siesta Dr,
Sandy - 84093-6242, United States (US), collects, uses, stores, shares and protects
personal information. This policy was prepared by the developer and resident services
team of Devlin Lehi Living for the community it operates, and it applies to every
visitor of the website at devlinlehiliving.lat, every applicant, every resident and
every person who contacts the community by phone, email or written message. It is
written to be read without legal training, and it explains the choices that are
available to you at each stage of your relationship with the community. By using this
website or by submitting information to the community, you acknowledge that you have
read and understood this policy. If any part of this policy is unclear, the resident
services team is glad to explain it in plain language.
1. Scope Of This Privacy Policy
This policy applies to the website, the leasing office, the resident services desk,
the maintenance coordination desk and every other channel through which the community
interacts with people. It covers the information of website visitors, prospective
residents who enquire about a home, applicants who submit a rental application,
current residents and their authorized occupants, guarantors, emergency contacts,
vendors who serve the property and neighbors who contact the community about the
building or the grounds. It does not cover the practices of independent third parties
that operate their own websites or services, even when the community links to them or
works with them. Where the community acts as a housing provider under a lease, some
records are also governed by the lease agreement and by the rules that apply to
residential tenancies in Utah. This policy does not reduce any right that the law
gives to a resident or an applicant.
2. Information We Collect
The information collected depends on the nature of the relationship. For general
website visitors, the categories are limited. For applicants and residents, the
categories are broader because a housing relationship requires identity verification,
financial review, emergency planning and ongoing service delivery.
Categories of personal information may include the following. Identity data such as
full name, date of birth, government identification numbers where required for
screening, and signatures. Contact data such as postal address, email address, home
and mobile telephone numbers and preferred contact method. Household data such as the
number of occupants, the names and ages of authorized occupants, and the identity of
guarantors, co-signers and emergency contacts. Financial data such as income
information, employment details, credit history, rental history, banking details for
payment processing and the outcome of screening decisions. Property data such as the
unit number, lease term, deposit amount, parking and storage assignments and amenity
reservations. Service data such as maintenance requests, photographs of a repair
issue, notes from a service visit and the resident confirmation that a request was
resolved. Communications data such as emails, messages, call notes and written
notices exchanged with the resident services team. Technical data such as internet
protocol address, browser type, device type and the pages visited on this website.
The community does not seek sensitive categories of personal information such as
medical records, religious affiliation, political opinions or precise geolocation. If
a resident voluntarily provides information of that kind because it is relevant to a
reasonable accommodation request, it is treated with heightened care, used only for
the accommodation request and shared only with the people who must act on it.
3. How We Obtain Information
Personal information reaches the community through several ordinary channels. A
visitor may complete the contact form on this website. A prospective resident may
call the leasing line at +13292344361 or send an email to
residents@devlinlehiliving.lat. An applicant may submit a rental application and the
documents that support it. A resident may report a maintenance issue, request a
renewal, request a transfer or reserve a shared amenity. A vendor may submit an
invoice and the licensing documents required to work on the property. A payment
processor or a screening service may return a result to the community. In every case
the community collects only what the specific interaction requires and does not
gather unrelated information merely because it is available.
4. Why We Use Personal Information
Personal information is used to operate the community and to deliver the services
that residents and applicants expect. The primary purposes are to respond to
enquiries, to process rental applications and screening, to prepare and administer
leases, to bill and collect rent and other lawful charges, to coordinate maintenance
and repairs, to manage amenities and shared spaces, to handle renewals and internal
transfers, to plan community events, to send service notices, to maintain safety and
security on the property, to comply with legal and tax obligations and to improve the
quality of the resident experience.
The community does not sell personal information, and it does not use personal
information for advertising that is unrelated to the housing relationship. The
community does not build advertising profiles of residents and does not permit third
parties to do so through this website.
5. Bases For Processing
Where the law requires a stated basis for processing, the community relies on the
following. Performance of a contract, including the lease agreement and the services
provided under it. Compliance with a legal obligation, including housing law, tax law
and safety requirements. Legitimate interests in operating a safe, well maintained
and well run residential community, provided those interests are not outweighed by
the rights of the individual. Consent, where consent is expressly requested, such as
for optional marketing communications or for the use of a non-essential cookie.
Vital interests, in the rare case where processing is necessary to protect the health
or safety of a person. A person may withdraw consent at any time where consent is the
only basis, and withdrawal does not affect processing that already occurred.
6. Applicant And Screening Data
Rental applications require a level of verification that is standard in the housing
industry. The community collects identity details, contact details, employment and
income information, rental history and the references needed to verify it. Where a
consumer reporting agency is involved, the applicant is informed and the screening
result is used only for the rental decision and any lawful related purpose.
Applicants who are not approved retain the rights that the law provides, including
the right to request information about the basis of an adverse decision where that
right applies. Application records are retained for the period needed to demonstrate
that screening criteria were applied consistently and to meet recordkeeping
obligations, after which they are securely destroyed. Screening data is never shared
with other applicants or with other communities.
7. Resident Account And Lease Data
Once a household becomes a resident, the community maintains a resident account that
holds the lease documents, the household roster of authorized occupants, the deposit
ledger, the parking and storage assignments, the record of service requests and the
history of notices. This account exists so that the resident services team can help
quickly and so that the community can meet its obligations as a housing provider.
Resident account data is shared internally only with the staff who need it to perform
their role. Access is limited by function, so the leasing team does not see payment
details that are irrelevant to leasing and the maintenance team does not see
financial screening records. Residents may review the data held in their own account
by contacting the resident services team.
8. Payment And Billing Information
Rent and other lawful charges are paid through the payment channels offered by the
community. Where a payment processor handles a transaction, the community does not
store full card numbers or full bank account numbers on its own systems. The
processor returns only a confirmation, a reference and the last digits needed for the
resident to identify the payment.
Billing records, which include the amount charged, the date, the unit and the payment
method type, are retained for accounting, tax and dispute resolution purposes. A
resident who needs a receipt or a statement of account can request one from the
resident services team, and the request will be fulfilled in a reasonable time.
9. Maintenance And Service Records
Maintenance coordination depends on accurate records. When a resident reports an
issue, the community records the date, the unit, the description of the problem, the
trade assigned, the scheduled window and the resolution. Photographs supplied by a
resident are attached to the record so that the right trade arrives with the right
parts. These records are used to verify that work was completed, to identify
recurring problems and to improve the preventive maintenance calendar.
Service records are shared with the trade partners who perform the work and with the
staff who coordinate it. Records that include personal information are not shared
more widely. A resident may ask what is recorded about a specific request, and the
resident services team will provide that information unless a legal exception
applies.
10. Amenity And Access Systems
Shared amenities and controlled entrances may use access credentials, reservation
logs and, in some locations, camera systems. Access records show when a credential
was used and, in the case of a reservation, which household requested a space. They
exist to manage availability, to protect the property and to investigate a safety
incident when one is reported.
Camera systems, where installed, are limited to common areas and building entrances.
The community does not place cameras inside a home and does not use camera data to
monitor the lawful activities of residents in shared spaces. Recordings are retained
for a limited period and are accessed only for a legitimate safety or legal purpose.
11. Communications And Notices
The community communicates with residents about service matters such as water
shutoffs, parking changes, amenity reservations, renewal windows and community
events. These service communications are part of the housing relationship and are
sent through the channel the resident has chosen, whether email, telephone, a posted
notice or a resident portal.
A resident may choose to receive optional communications such as event reminders or
newsletter updates. Optional communications can be stopped at any time by contacting
the resident services team, and stopping them does not affect the service notices
that the lease or the law requires.
12. Cookies And Website Analytics
This website uses only the minimal technical storage needed to function correctly.
Essential cookies, if used, support basic operations such as remembering a form
session or protecting against abuse. The community does not use tracking cookies to
follow a visitor across other websites and does not sell analytics data.
Where aggregate analytics are used to understand how the website is performing, the
data is reviewed in aggregate form and is not used to identify an individual visitor.
A visitor can control cookies through browser settings, and disabling non-essential
storage will not prevent the website from displaying its core content.
13. When We Share Information
Personal information is shared only in the limited circumstances described here.
Within the community, information is shared with the staff and the departments that
need it to perform their work. With service providers, information is shared when it
is necessary to deliver a function such as screening, payment processing, utility
billing, maintenance or legal support. With trade partners, only the details needed
to complete a repair are shared. With legal authorities, information is disclosed
when the law requires it, when a valid legal request is received or when disclosure
is necessary to protect the safety of a person or the property. In a business
transition, information may transfer to a successor operator under equivalent privacy
protections.
The community does not sell personal information and does not rent resident lists to
third parties. It does not share personal information for cross-context behavioral
advertising.
14. Service Providers And Vendors
Vendors who perform services for the community are required to handle personal
information responsibly. Contracts require vendors to use personal information only
for the purpose for which it was provided, to protect it with reasonable safeguards,
to restrict access to authorized personnel and to return or destroy it when the
engagement ends. Vendors that work inside a home are subject to additional
expectations around scheduling, notice, identification and the treatment of anything
they observe during a service visit.
The community reviews the privacy and security practices of vendors before onboarding
them where the engagement involves a meaningful volume of personal information. Vendors
who cannot meet the required standard are not engaged.
15. Retention Of Information
The community retains personal information only for as long as it is needed for the
purpose for which it was collected and for the period required by law. Application
records are kept for the screening and recordkeeping period. Lease records, payment
records and service records are kept for the life of the tenancy and for the
statutory limitation period that follows. Safety and camera records are kept for a
limited period unless they are relevant to an open investigation. When a retention
period ends, information is securely destroyed or irreversibly anonymized.
16. Security Safeguards
The community uses administrative, technical and physical safeguards to protect
personal information. Administrative safeguards include written procedures, staff
training on handling personal information and role-based limits on who may access a
record. Technical safeguards include access controls, unique credentials, regular
software updates and the encryption of data in transit where a system supports it.
Physical safeguards include locked storage for paper records and restricted access to
the leasing office and the resident services area.
No method of storage or transmission is completely secure, and no community can
promise that a breach will never occur. If a security incident affects personal
information, the community will investigate, take steps to contain the incident and
notify affected people and regulators as the law requires.
17. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights. The
right to know what personal information is collected and how it is used. The right to
access a copy of the personal information held about you. The right to correct
information that is inaccurate. The right to delete information that the community is
not required to retain. The right to opt out of the sale or sharing of personal
information, though the community does not sell or share personal information in
that sense. The right to non-discrimination for exercising a privacy right. The right
to appeal a decision on a privacy request where the law provides an appeal.
A request may be submitted by email to residents@devlinlehiliving.lat or by telephone
at +13292344361. The community will verify the identity of the requester before
acting, so that information is not released to an unauthorized person. A response
will be provided within the period the applicable law requires. If a request cannot
be fulfilled, the community will explain the reason and any available appeal path.
18. Accessibility And Fair Treatment
The community is committed to serving all households fairly. Personal information
related to a disability or an accommodation request is handled with particular care,
is used only to evaluate and provide the accommodation and is shared only with the
people who must act on the request. A resident who needs this policy or any other
document in an alternative format can contact the resident services team and the
request will be accommodated.
The community does not use personal information in a way that unlawfully
discriminates on the basis of race, color, national origin, religion, sex, familial
status, disability or any other protected characteristic.
19. Privacy For Children
This website is intended for adults who are enquiring about or living in a home. The
community does not knowingly collect personal information from a child through the
website, and the website is not directed at children. Where a lease includes minor
occupants, their information is collected from the adult resident who is responsible
for the household and is used only for occupancy records, emergency planning and
lawful purposes.
If the community learns that personal information about a child was collected through
the website without appropriate involvement of a parent or guardian, that information
will be deleted promptly. A parent or guardian who believes this has occurred should
contact the resident services team at residents@devlinlehiliving.lat.
20. California Privacy Disclosures
Residents and applicants who are California residents may have additional rights
under California privacy law, including the right to know the categories of personal
information collected, the categories of sources, the business purposes for
collection and the categories of third parties with whom information is shared. The
community does not sell personal information and does not share personal information
for cross-context behavioral advertising.
A California resident may exercise the rights of access, correction, deletion and
portability, and may designate an authorized agent to act on their behalf subject to
identity verification. The community will not discriminate against a person for
exercising a privacy right. Requests may be submitted through the contact channels
listed in this policy.
21. Other State Privacy Disclosures
Several other states have enacted privacy laws that give residents rights over
personal information. Where such a law applies to the community, the community will
honor the rights that the law provides, including rights of access, correction,
deletion and appeal, and will honor an opt-out right where one exists. The community
does not conduct targeted advertising or profiling that produces legal effects, so
those opt-out rights generally do not apply to its operations.
A person who wishes to exercise a state privacy right should contact the resident
services team and identify the state of residence so that the request is handled
under the correct framework. The community will respond within the applicable
statutory period.
22. Data Storage Location And Transfers
Personal information is primarily stored and processed in the United States. Where a
service provider processes information in another country, the community takes steps
to ensure that the information remains protected to a standard consistent with this
policy and with applicable law, including through contractual commitments and access
controls.
A resident or applicant who has a question about where information is stored may
contact the resident services team. The community will describe the categories of
providers involved without disclosing information that would compromise security.
23. Third Party Links And Services
This website may link to third party websites, such as a payment portal, a screening
service or a map provider. Those services operate under their own privacy policies,
and the community is not responsible for their practices. A visitor who follows a
link should review the privacy policy of the destination service before providing
personal information there.
The community chooses its service providers with care, but it does not control the
content or the data practices of an independent website. Questions about a third
party service should be directed to that provider, and the resident services team is
happy to help identify the right contact.
24. Changes To This Privacy Policy
This policy may be updated from time to time to reflect changes in the law, in the
services offered or in the way personal information is handled. When a material
change is made, the effective date at the top of this page will be updated and, where
appropriate, a notice will be provided through the resident communication channels.
Continued use of the website or continued residency after a change takes effect
indicates acceptance of the updated policy. A resident who does not agree with an
update may contact the resident services team to discuss the change and any
available options. The current version of this policy is always available on this
page.